Important phone numbers

The MHC MOBILITY team makes every effort to provide prompt and professional customer service and advice. If you have any questions or problems with your fleet, you can contact our representatives using the information below.     

MHC MOBILITY HOTLINE FOR DRIVERS 

+48 22 223 60 50 (Monday - Friday 8:00 am – 6:00 pm)
uzytkownik@mhcmobility.pl

• Notification of motor vehicle damage (e.g. collision, theft),
• Co-ordination of the mechanical damage repair (determining the place of repair, repair status, etc.),
• Insurance (assistance in obtaining a duplicate, etc.),
• Driver's comments on the quality of service at service centres,
• Service/vehicle related questions,
• Organisation of inspection site,
• Arrangement of seasonal tyre change location,
• Mandates,
• Other issues related to the use of the vehicle

MHC MOBILITY ASSISTANCE ensures:

• Provision of full driver assistance 
• Comprehensive service throughout duration of the contract
• Assistance is available 24 hours a day, 7 days a week throughout the European Union

MHC MOBILITY PASSENGER CARS ASSISTANCE 

+48 22 223 60 55 (24 hours a day, 7 days a week)

Vehicle immobilisation as a result of:

• collision or breakdown,
• lack of fuel or refuelling with the wrong fuel,
• locking of keys/controls in the vehicle,
• lost/damaged/theft of keys or controls,
• lost/stolen number plates,
• discharged battery,
• the occurrence of symptoms for which the vehicle manufacturer recommends that the vehicle should not be driven further or
• allows driving for a short distance only

MHC MOBILITY TRUCK ASSISTANCE 

+48 22 278 70 00 (24 hours a day, 7 days a week)
truck@mhcmobility.pl

• Arrangement of inspection or repair site
• Breakdowns (problems starting the vehicle, etc.)
• Operating and seasonal tyre changes
• Vehicle damage (e.g. theft, accident)
• Service/vehicle related questions
• Replacement car
• Coordination of the post-accident procedure (fixing the place of repair, expert, assistance in completing the required documents, etc.)
• Drivers' comments on the quality of service at service centres
• Lost documents, number plates
• Insurance (assistance in obtaining a duplicate, etc.)
• Fuel cards