Client zone

ASSISTANCE 24/7 +48 22 223 60 55

Fuel Cards

Clients of MHC MOBILITY receive BP Routex and Orlen fuel cards. The user receives a PIN number which is required during refuelling the vehicle. You must also provide the correct odometer reading during the transaction. 

Can the card be used to refuel other vehicles?

Refuelling a vehicle with a different registration number from that indicated on the fuel card is not permitted without the consent of MHC MOBILITY.  

It is possible to obtain authorisation to refuel a vehicle with a different registration number, e.g., when using a replacement car. However, you should contact an MHC MOBILITY representative in advance:

  • by phone: MHC MOBILITY Hotline for Drivers (+48 22 223 60 50) 
  • by sending an e-mail to

What should I do if I lose my fuel card?

In case of losing a fuel card or PIN number, immediately contact Here it would be more appropriate to provide the phone numbers for blocking the cards directly to the card operators   in order to block the card and then report this fact to the MHC MOBILITY Driver Service Department.

Would you like to learn more? Check the User Guide.          

How to use a fuel card step by step:

  1. Fill up with fuel.
  2. Go to the cash register.     
  3. Use the fuel card - apply/insert/drag.
  4. Enter the 4-digit PIN.
  5. Enter the current mileage of the vehicle.


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